Shipping & Money Back Guarantee
Shipping Policy
Thank you for placing your order. We will ship your order on the same day if it was placed before 12pm PST (weekdays), and the next business day if placed later.
You can expect your delivery within 2-4 days of shipping as we are sending all orders with USPS First-Class mail or a partnered provider such as DHL eCommerce. You will receive an email with tracking details once your order is shipped.
We also offer overnight shipping with FedEx for $35. Choose the shipping option "FedEx Overnight Shipping" at checkout. Please note:
- If the order is placed before 12 pm PST Monday to Thursday, delivery will be the next business day (with the exception of holidays)
- If the order is placed between Thursday 12 pm PST and Friday at 12 pm PST, their order will be delivered Monday (with the exception of holidays)
- If the order is placed after 12 pm PST Friday, then their order is delivered on Tuesday (with the exception of holidays)
Overnight FedEx shipping is not available when shipping to PO or APO Boxes.
Brillia ships within the U.S and internationally to Canada, the U.K., Ireland, Scotland, Australia and New Zealand. To place an international order, please contact our customer care team at info@discoverbrilliahealth.com.
Money Back Guarantee Policy
We hope that Brillia Health products work for you, but if you are not satisfied please give us a call at 888-411-6952 or send an email to info@DiscoverBrilliaHealth.com. We will share some recommendations on how you can see better results or give you a full refund. You decide which option you prefer.
Our money back guarantee is applicable for first-time buyers within 6 months (180 days) from the first date of purchase. Refunds are limited to a maximum of 2 boxes of each product per individual or one Family Defense Pack per household. FedEx overnight and international shipping fees are not refundable. Our refund process can take up to 14 business days to complete. Once your refund is issued, you will receive a confirmation email. Your refund can take several business days to reflect on your credit card account depending on your financial institution’s policies. Refunds are credited back to the original form of payment.