Brillia Health FAQs

We have answered some of the most frequently asked questions here. 
If you don't find what you're looking for, please contact us  directly and we'll be happy to help.

Can I take Brillia Health products with other medications or supplements?
Yes! Brillia Health products are extremely targeted and as a result, do not have any contraindications with other medications or supplements. You can take the Cold-Flu Recovery with the Cough Control product as well, depending on your symptoms.

How old do I have to be to take Brillia Health products?
Brillia Health products are recommended to both adults and children, starting as young as three years old.

Can I consume alcohol while taking Brillia Health products?
Yes! Brillia Health products are neither affected nor interact with alcohol due to their immense target specificity.

Can I use Brillia Health products while driving?
Yes! Brillia Health products do not cause drowsiness and have absolutely zero harmful side effects. So Brillia Health products have no effect on one’s judgement nor their ability to operate a motorized vehicle.

My child does not allow the tablet to dissolve in their mouth, what do I do?
If children are not willing to allow the tablet to fully dissolve in their mouths, we recommend administering Brillia Health products dissolved in one tablespoon of water, the goal being to allow the product to be absorbed in the mouth. If they are swallowed the stomach acids can reduce efficacy.

What are Brillia Health tablets like?
Brillia Health tablets are small, white tablets without any added flavors, sugars or colors. They are very child friendly and do not have a bad flavor. Some even say they are a little bit sweet. We recommend placing the tablet on your tongue like a small mint or cough drop and letting it dissolve.

Do Brillia Health products have any side effects?
Brillia Health Products have no harmful side effects, with even greater efficacy than many pharmaceutical drugs. Brillia Health products have no contraindications with any other medications or supplements, and are not habit-forming. Brillia Health products do have lactose but are gluten free, soy free and nut free. You can visit the “Verified Science” page to learn why and how they work.

Will I build a tolerance to Brillia Health products?
Our clinical data has shown that the human body does not develop a tolerance to any of our Brillia Health products. Therefore, we recommend always following the same dosage scheme as the previous time of Brillia Health product usage.

Do Brillia Health products have gluten?
Brillia Health products are both gluten free and nut free but have a small amount of lactose in each tablet.

Are Brillia Health products covered by my health insurance?
Because Brillia is a non-prescription product we do not have any arrangement with insurance for payment. If you have a health savings account (HSA) you can purchase Brillia using it.

I am diabetic, can I take Brillia Health products?
Yes! Brillia Health products may be administered to those with diabetes mellitus with no restrictions.

How quickly does Brillia Health work?
Brillia Health can show results as early as one day after taking the first tablet.

How long can I take Brillia Health products?
Brillia Health products have no restriction in regard to treatment period/duration. You should not need to take the product past its recommended term. Should you want to consider continual use of Brillia Health products without break, we recommend doing so under medical supervision.

If symptoms do not improve within 7 days, worsen or come back; if fever presents & persists more than 3 days, please contact your doctor.

Is Cough Control for wet or dry cough?
Cough Control is effective for both wet and dry cough. Should dry cough not be treated adequately, it will progress to a wet cough, and can also increase chances of secondary infection due to fluid build-up. We recommend taking Cough Control at first signs of dry cough to ensure optimal efficacy and prevention of cough progression.

If symptoms do not improve within 7 days, worsen or come back; if fever presents & persists more than 3 days, please contact your doctor.

Can Cold-Flu Recovery be used for the coronavirus infection?
Cold-Flu Recovery has shown efficacy for both acute respiratory viral infections (ARIs) and acute viral intestinal infections, which include the flu. Therefore, taking Cold-Flu Recovery either prophylactically or upon presentation of symptoms is recommended.

When taking Cold-Flu Recovery, what if I couldn’t take all eight pills the first day?
If you took at least 5 tablets the first day, on the following days (day 2 to day 5) we recommend taking 1 tablet 3 times a day. If you were not been able to take at least 5 tablets the first day, we recommend repeating the first day scheme the second day (for a total 8 tablets that day), and then from day 3 to day 5 taking 1 tablet 3 times a day.

When should I start taking Cold-Flu Recovery?
Clinical trials have demonstrated Cold-Flu Recovery to be efficacious regardless of starting time. For the best results, we recommend taking Cold-Flu Recovery at the first sign of symptoms. Cold-Flu Recovery can also be taken prophylactically, in order to prevent viral infection and subsequent symptom manifestation.

If symptoms do not improve within 7 days, worsen or come back; if fever presents & persists more than 3 days, please contact your doctor.

What do I do if I accidentally take over the maximum dosage of Brillia Health products?
Brillia Health products have zero harmful side effects and no contraindications with any other medications, supplements or substances. Nevertheless, should you overdose on a Brillia Health product, we recommend drinking lots of fluids in order to flush out excess active ingredient.

What makes Brillia Health products different than all other products on the market?
Brillia Health products are characterized by a unique synergy between antibody science and homeopathy. Working hand in hand, Brillia Health products exhibit the efficacy of scientifically formulated drugs without any harmful side effects, contraindications. Plus they are non-prescription and do not require a doctor’s visit nor a prescription. You can visit the “Verified Science” page to learn why and how they work.

Are Brillia Health products regulated by the FDA?
Homeopathic non-prescription over-the-counter products such as Brillia Health products are regulated somewhat differently than other drug products.  Homeopathic drugs are required to provide substantive documentation with clinical trials and studies of the claims that the product makes, abide by FDA standards and regulations (e.g., for quality and labeling), and go through a proper registration process detailing active ingredients and inactive ingredients in order to be allowed to be sold in the U.S.

What are Brillia Health’s active ingredients?
Brillia Health products are rooted in antibody science, with each containing antibodies to three different molecular targets. An antibody is a naturally occurring protein with high affinity for a particular molecule. Antibody binding is an extremely specific and targeted, yet transient process, in which the antibody only interacts with the molecule it is designed to bind to. Nevertheless, antibody binding is not permanent, necessitating both timely and regular dosage to ensure the active ingredients remain in the system at a consistent and sufficient concentration. Upon antibody binding, molecular behavior is altered, manifesting in a significant reduction of both symptom severity and duration. This is why it’s very important to start taking Brillia Health products at the first sign of symptoms or feeling sick.

Where are Brillia Health products manufactured?
Brillia Health products are manufactured in a plant named Santonika — a GMP-certified and high-quality, well-equipped manufacturing facility located in Kaunas, Lithuania. Their manufacturing lines are equipped with well-known and renowned producers such as Bosch, IMA, CAM, Ulhman and Marchesini.

Why is there Aspartame in Brillia Health Cough Control?
Normally Brillia tablets use lactose but in order to make Cough Control able to be used by people with lactose intolerance, and safe for those who have to monitor their sugar levels, Aspartame is the ingredient that is used. Only using Brillia Cough Control for a few days to get relief is a minimal amount that is consumed. (Phenylketonurics: contains Phenylalanine 0.231 mg per tablet.)

What is Brillia Health’s money back guarantee?
Our money back guarantee is applicable for first-time buyers within 6 months (180 days) from the first date of purchase. Refunds are limited to a maximum of 2 boxes of each product per individual or one Family Defense Pack per household. Fees paid for FedEx overnight, international shipping, and any other shipping and handling charges are non-refundable. Learn more here.

How do I request a refund?
Please email our Customer Care team at for further assistance.

When will my order get shipped?
All orders placed by 12 pm PST are shipped the same afternoon on weekdays. Orders placed on weekends or holidays are shipped the following business day. All orders are shipped with USPS First-Class mail or a partnered provider such as DHL eCommerce. We also offer overnight shipping service with FedEx for $35.00. Learn more here.

When will I receive my order?
You can expect your delivery within 2-4 days of shipping as we are sending all orders with USPS First-Class mail or a partnered provider such as DHL eCommerce. You will receive an email with tracking details once your order is shipped.

What if I've just placed an order with an incorrect shipping address?
If you've made a purchase and noticed an error in your shipping address, please contact our Customer Care team at as soon as possible. We'll do our best to update your address before fulfilling the order.

What does pre-shipment mean?
Pre-shipment means that your package has left our fulfillment center and is waiting to be scanned by the shipping carrier to begin its journey to you. Please monitor your package and if there has been no update in your tracking by the 7th business day, please contact our Customer Care team at for further assistance.

What if my package is missing?
If your delivery timeframe has passed or the tracking information shows delivered and you have not received your package, we will be happy to process a replacement. Lost packages must be reported within 30 days of your order’s ship date. If you are reporting a lost package, please check the immediate area around your mailbox or front door. Please check with your neighbors or anyone else who may have received the package. Please also track your package online to see if there are any special instructions or updates listed. If you are still unable to locate your package, please email our Customer Care team at for assistance.

My package was marked ”delivered“, but I haven’t received it?
Sometimes packages are marked delivered prematurely when they are loaded on the shipping carrier’s truck. Please wait 1 business day, as the package could have been marked as delivered by mistake and will arrive the following day. If you don’t receive your package by the next business day, please email our Customer Care team at for assistance.

Do you ship to PO or APO boxes?
Yes, we can ship to PO and the APO boxes in the continental U.S. via standard USPS First-Class mail or a partnered provider such as DHL eCommerce. Orders to PO and APO box addresses are not eligible for FedEx Overnight Shipping.

Can I ship my order to an address other than my own?
Yes, when you go through the order checkout process, you will be able to enter separate addresses for billing and shipping.

Do you offer international shipping?
Yes, we ship to Canada, the U.K., Ireland, Scotland, Australia and New Zealand. To place an order, please email our Customer Care team at We are not responsible for any duties or delays with customs, so please review your tracking information and contact the shipping carrier if there is an issue with delivery.

How do I place an order?
Brillia Health is only sold directly to consumers through our website so that we can offer you the best pricing and a money back guarantee.

What payment methods can I use?
We accept all major credit and debit cards, ShopPay, PayPal, GPay and MetaPay.

Can I cancel my order after it is placed?
We work hard to get your orders processed as quickly as possible. If your order has not been fulfilled, we are able to cancel and refund your account. If the order has been shipped, you can return it for a refund. Please contact our Customer Care team at for assistance.

What should I do if I received the wrong item or my order was damaged in transit?
While it is a rare occurrence, if you happen to receive the wrong item or notice damage during transit, please email our Customer Care team at with your order number. We will immediately arrange for a replacement order to be shipped to you with expedited shipping service.

What if I did not receive an account activation email?
Creating a Brillia Health account enhances your shopping experience. Once your account is established, you will be able to review your order history, manage your shipping and billing addresses, join the rewards program and check the status of your referrals.

How do I create a Brillia Health account?
To set up your account, click here and choose the "Create Account" link. Fill in the required fields, including your name, email, and password, then click "Create My Account." You will receive an email titled "Customer Account Activation" at your provided email address. Inside the email, select the "Activate your account" button. After your account is activated, a second email confirming the successful activation will be sent to your email address.

What if I did not receive an account activation email?
Please email us at and we will send you another email to activate your account.

Share Brillia Health and save! Sign up for our free Referral Program. Those referred will get 20% off a first-time order when purchasing through a referral link. The referral offer is valid for new customers only. For those referring, rewards will be delivered to your account email address as a 20% discount coupon code for every eligible referral with a successful purchase. Restrictions apply. Visit Brillia Referral Program to sign up and get more information.

Can we answer any other questions?

Contact us below or call us at 1 888 411 6952

Feeling good about feeling better.